zendesk.com zendesk.com

TOTW: Let’s chat! Quick tips for training agents on Zopim

Chatting is one of the easiest ways for people to talk. It’s also one of the most effortless ways for brands to communicate with their customers. We’ve designed Zopim to be so simple it only takes a couple of minutes to install and start chatting with customers. To help new agents get started we’ve come up with an online course to explain how to make the most of Zopim live chat. The Zopim Agent Essentials course lasts 45-60...

appendto.com appendto.com

An Array of JavaScript Array Tricks

JavaScript Array Tricks Table of Contents: Avoiding the Index Prepositional Soup: From In to Of The Joy of Higher Order Functions How Do Your Arrays Stack Up? Pop! It is no real surprise that one of the primary purposes of computer languages is processing lists (indeed, one of the oldest programming languages – Lisp – is a contraction of the term “list processing”). In Javascript, lists are managed with the Array object....

verneharnish.typepad.com verneharnish.typepad.com

Master Class on Sales; Jack’s 21 Sales Practices; May Scaling Up Workshops

"...out-learn the competition" HEADLINES: Scaling Up Workshops in May -- Seattle, Vancouver, Charleston, Dallas, Silicon Valley, and Toronto - dates and details below. First Master Class on Sales (Drive Revenues Faster than Ever Expected) -- having hired and coached over 10,000 sales people, building six companies in the process, two of which he sold to the Wall Street firms of Solomon Brothers and First Boston,...