relate.zendesk.com relate.zendesk.com

Alexa still needs you. The best customer service is part machine, still part human.

If you’ve spent any amount of time with Amazon’s Alexa, then you know that she can be a great DJ. When my family recently rented a vacation house that came equipped with two Alexas, we were eager to test her limits and began peppering her with questions. My five-year-old daughter was particularly thrilled that she could command Alexa to play all her favorite songs from Moana and Sing. My husband and I could, at least, ask Alexa to...