SD Times news digest: Syncfusion’s Essential Studio 2017 Volume 4, Micro Focus acquires COBOL IT, and Android Quick Boot

Syncfusion has announced the release of Essential Studio 2017 Volume 4, the final quarterly update to the Developer Platform for 2017. Included in the update is Essential JS 2, which is a collections of 25 Syncfusion JavaScript components. “Tools for web development are a crucial part of cross-platform solutions, wherever your users may be. That’s why we continue to improve our UI tools for technologies like Xamarin, and continue...

  • Christina Cardoza
  • Jenna Sargent
2 min read

How to Rewire Customer Care for an Un-Enterprise World

Buyers want to interact with brands on their favorite channels and at the time that works best for them. That’s why traditional care systems and strategies alone won’t cut it. They only slow down the care process and frustrate customers, who can then share their frustrations with millions of people across digital media. As outlined in a new whitepaper, customer care leaders need to design a new approach to delivering care and...

New Fitness, Sports, and Health Devices Using Movesense Motion Sensing Technology to Be Featured at CES 2018 with Suunto

VANTAA, Finland–(BUSINESS WIRE)–One year after introducing Movesense beta at CES, close to 400 developers around the world have access to Suunto’s all-in-one motion sensor, including four companies that will present their products at CES 2018. Now Suunto has released Movesense firmware version 1.0, and has ramped up production capabilities to meet growing demand from companies integrating Movesense in their products. The...


The Main Goal of Your First New Business Meeting Is Not What You Think

OK, the main goal of any first new business meeting is actually getting a second meeting, but that’s not what I’m thinking about as I write this post. Some agencies, regardless of how they’re driving their new business program, feel like first meetings with a prospect should be solid gold and close fairly quickly. Those agencies tend to be erratic in new business strategy, hire and fire new business personnel fairly often, and...