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Qualcomm and LG ink licensing agreement for 5G chipsets

Last week, embattled chipmaker Qualcomm announced it had struck a new licensing deal with South Korean electronics corporation LG. As part of the new arrangement, the San Diego-based semiconductor firm will provide its partner with 3G, 4G, and 5G modems for the next five years. The agreement comes at a critical time for both companies. LG needed 5G chips to compete with its rivals ahead of the fifth-generation roll out coming next...

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Cisco’s CloudCherry Acquisition Will Revitalize Its Contact Center Offering

  The News: Cisco (NASDAQ: CSCO) today announced its intent to acquire privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. Predictive analytics help contact center agents make real-time journey modifications such as up and cross-selling, discounts, service modifications and...