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These changes have recently been rolled out to Atlassian Cloud sites.
Anything with a is new this week.
Changes with a are steadily rolling out and may not be on your site just yet.
Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.
Email users with suggested account changes
From the Change details button, you can suggest that a user changes their account details to make their profile more consistent and easier to identify. Read more about administering Atlassian accounts.
Give your users a Trusted permission
From a user's Permission options, select Trusted to give certain users more responsibility. These users will be able to install and configure new products on your site and invite new users themselves.
Update to IP ranges used by Atlassian outbound proxy
Updates to our infrastructure have added more IPs to the range of official Atlassian IPs. If you configure any IP whitelists for Atlassian sites or applications, you should update those lists now.
You can track the list of all Atlassian IPs at ip-ranges.atlassian.com
Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.
Filter issues in your project's issues list
We've added a text filter above the issues list in your project to help you find the issue you're looking for more quickly. In a project, go to Issues and filters and add a search term in the filter field above the list of issues.
Required encoding of some characters for Jira Cloud REST APIs
As part of our continued focus on the security of our Cloud platform, and our recent Tomcat update, we're introducing changes that'll require the encoding of some characters used in REST API calls. Read the change notice for more information and relevant dates.
Assign a default value for your next-gen project fields
Automatically fill in fields with a default value when someone creates an issue in your next-gen project. To give a field a default value, go to Project settings > Issue types and select the fields you want to update.
Create and customize subtasks in your next-gen project
Need to get a bit more granular with how you track your work? Add a subtask issue type to your next-gen project and track the small tasks that help you break up and complete bigger pieces of work. Go to Project settings > Issue types and click + Add issue type to try it out.
New issue view: See work log entries
See the amount of time spent and each work log entry in the new issue view. Click the Comments drop-down menu and choose Work log to get started. Coming soon: Edit and delete work log entries.
New issue view: See and add Confluence page links
Give your issues instant context with links to Confluence pages in the new issue view. Click the Confluence page quick-add button () at the top-left of an issue, then choose from a list of recently visited pages or paste in a link to a page.
Also, any time you paste the link to your Jira issue on a Confluence page, the page will appear on the issue.
Searching for inactive users has been disabled
To respect and continue to improve our users' privacy, Jira Cloud is disabling the ability to search for inactive users in the API and the Jira issue view.
Render all raw wiki text user mentions using display names and account IDs
If you're not using the new Jira issue view, this changes how wiki text is displayed in places where we display raw wiki text, such as when editing descriptions and comments and in the Jira Portfolio UI.
Currently, user mentions in the wiki text view include user names. Because of profile visibility concerns, we can’t continue to show user names in the UI. For this reason we need to display these in a form that doesn't render the user name, and yet still identifies the user uniquely. This form uses an account ID, prefixed by the display name of the person (as viewable by the person viewing the page).
[~jsmith] has been mentioned
[John Smith|~accountid:12345-abcde-54321] has been mentioned
Remove personal information from the audit log
As part of our commitment to your privacy, personally identifiable information will no longer appear in Jira Cloud audit logs. Jira admins viewing them will now only see that the user has been changed.
Next-gen projects: Time tracking field
You can now log time spent working on issues in your next-gen projects using the Time tracking field.
We're rolling out a new type of project known as next-gen. By default, any Jira Software licensed user can create their own next-gen project. These projects don't affect existing Jira projects, shared configurations, or your schemes. You can manage who's allowed to create next-gen projects with the new Create independent projects global permission. Read more about next-gen projects.
New issue view for Jira Software
Get a consistent view and edit experience with our new issue view for Jira Software. Click an issue to see its details, edit any field with a click, and add content with the quick-add buttons (under the issue summary). We're rolling this out gradually, so you may not see it on your site just yet. Take a look at the documentation for more info and watch the page to be updated when we release new features.
We're adding new features and refining the design all the time, so click Give feedback on the issue view to let us know what you think.
New issue view: full-page issue view for software projects
The new Jira issue view, which we already released for boards and the backlog, is now here for the full-page issue view. Quickly add attachments and subtasks, link issues, and click to edit any field you see. Check out this page for more info.
To turn off the new issue view for now, go to your avatar > Personal settings and toggle the switch for the New Jira issue view.
Jira Service Desk
Customize how work flows in your next-gen projects
Control how your team's work flows in your next-gen project. You can define exactly how tasks move from to-do to completed by adding statuses along the way. Give people instruction of how work should progress by adding transitions or pathways between your statuses. And, power up your project's workflow by adding rules to automate repetitive actions you'd make when moving issues.
Try it out in your project settings. Go to Project settings > Request types. On your issue type settings, click the Edit workflow button.
New issue view for Jira Service Desk
The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.
Starred and recent queues
You can now select the star at the top right of a queue to mark it as one of your favorite queues. To easily access your starred and recently viewed queues, just select 'Starred and recent' in the global sidebar.
Help Center customisation panel update
We’ve made a small tweak to how you access the customize sidebar - previously it was a panel, now it’s a tab.
Breadcrumbs enabled in the help center article viewer
Breadcrumbs are now enabled in knowledge base articles. This breadcrumb trail allows your users to keep track of their location within the knowledge base and to see how they reached the current page.
The preferred URL will change to make it clearer to your users which path was used to reach the current page.
Also, articles will now open in the same tab rather than a new tab.
Create request button feature now on knowledge base article pages
The create request button feature is now on knowledge base article pages, where the help center has request groups configured.
Blogs are getting the first round of editing improvements
If you've ever thought 'I wish it was easier to read blogs on mobile.... or on other devices', then this change is for you. Blogs are getting fixed-width layouts to improve readability across all devices. We're making a bunch of other updates to improve editing reliability and clean up your editing experience, so some macros may be temporarily unavailable while they're under maintenance. You can read more about these changes on our docs site.
Meeting notes are getting a makeover
We're continuing to work on improving your editing experience, and next in line for an upgrade is meeting notes. In addition to being faster and more reliable, your new meeting notes are also responsive, optimized for readability, and have advanced tables. Some macros are still temporarily missing as we rebuild them, but you can check the list and find more details on all of these changes from our docs site.
Teams have arrived in Confluence retrospectives!
Instead of having to individually add each member of your team to a retrospective, Confluence now lets you assign people to Teams, so you can bulk add everyone at once.
Use the retrospective template to see Teams in action. You can edit Teams through the retrospective-creation process, and add or edit other attendees for each retrospective you create.