Real User Monitoring vs. Synthetic Monitoring: which one’s best for you?

Every online business owner has woken up in cold sweat from this nightmare at least once in their life: you see your perfect customer, they are in their office, it’s after-lunch hours, and they are entering your website ready to spend a few hundred dollars. But… your website isn’t loading. They get a 503 error, close the tab and flash-forward 3 minutes later, they purchase from your competitor