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    Authors ::

    Duncan Ritchie

    13 posts •


    Bumps in the road – and what we’re doing about them
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    blog.xero.com blog.xero.com 2016-12-15 09:12

    Bumps in the road – and what we’re doing about them

    Our focus this year on completing one of the largest data migrations to the Amazon Web Services (AWS) platform has been a very difficult but very necessary step for Xero. It sets us up to deliver fast-paced innovation,...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    Destination New Zealand
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    blog.xero.com blog.xero.com 2016-12-02 10:07

    Destination New Zealand

    It used to be that people needed to live in the technology hubs of the world, like Silicon Valley or London, to accelerate their technology careers, but that’s changing quickly. This week Amazon Web Services (AWS)...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    AWS helping to boost security and reliability
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    blog.xero.com blog.xero.com 2016-12-02 03:45

    AWS helping to boost security and reliability

    Core capabilities like platform security and reliability are foundational principles on which we built Xero. Re-platforming to the Amazon Web Services environment enables up to take that operational excellence to the...

    Duncan Ritchie
    D Duncan Ritchie
    4 min read
    Unlocking innovation for the future
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    blog.xero.com blog.xero.com 2016-11-29 02:30

    Unlocking innovation for the future

    When you’re in the business of technological innovation, fast-paced future-thinking comes with the territory. As we move over to the AWS platform and welcome its boundless computing power, that excitement shifts up a...

    Duncan Ritchie
    D Duncan Ritchie
    3 min read
    Unexpected outage for some Xero Customers (Resolved)
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    blog.xero.com blog.xero.com 2016-09-20 06:22

    Unexpected outage for some Xero Customers (Resolved)

    We are currently experiencing an issue which is affecting a some Xero customers. Xero’s operations team is working to identify and resolve the cause of the issue as soon as possible. We will provide any updates,...

    Duncan Ritchie
    D Duncan Ritchie
    1 min read
    Unexpected outage for Xero customers (Resolved)
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    blog.xero.com blog.xero.com 2016-08-23 17:24

    Unexpected outage for Xero customers (Resolved)

    We are currently experiencing an issue which is affecting a proportion of Xero customers. Xero’s operations team is working to identify and resolve the cause of the issue as soon as possible. We will provide any...

    Duncan Ritchie
    D Duncan Ritchie
    1 min read
    We’ve crossed the biggest hurdle
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    blog.xero.com blog.xero.com 2016-08-22 15:12

    We’ve crossed the biggest hurdle

    This past weekend, we crossed the biggest hurdle in our massive move to Amazon Web Services (AWS). We underwent several hours of planned downtime to migrate Xero’s shared services from our existing cloud platform, to...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    The next step in our platform migration
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    blog.xero.com blog.xero.com 2016-08-11 03:30

    The next step in our platform migration

    In May 2016 we announced Xero’s move to new infrastructure on Amazon Web Services (AWS). Our new platform is built on AWS across its U.S. data centres, and is designed to allow us to serve more customers, deliver more...

    Duncan Ritchie
    D Duncan Ritchie
    1 min read
    PCWorld votes Xero as its top-choice accounting software in 2016
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    blog.xero.com blog.xero.com 2016-06-15 04:15

    PCWorld votes Xero as its top-choice accounting software in 2016

    This month, PCWorld put five accounting software products to the test to answer one big question. “Which cloud accounting software and mobile app should you buy?” One software solution came out on top. Xero. Forcing...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    We are improving our infrastructure platform
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    blog.xero.com blog.xero.com 2016-05-11 03:30

    We are improving our infrastructure platform

    In January 2013 Xero moved our customers and systems to a new infrastructure that was designed to deliver an improved experience and to allow us to scale up to a million customers. That platform has served us and our...

    Duncan Ritchie
    D Duncan Ritchie
    1 min read
    Unexpected outage for Xero customers (RESOLVED)
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    blog.xero.com blog.xero.com 2016-02-24 05:35

    Unexpected outage for Xero customers (RESOLVED)

    We are currently experiencing an issue within our application hosting infrastructure that is affecting a proportion of Xero Customers. Xero’s operations team is working to identify and resolve the cause of the issue...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    Security Update and Password Management
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    blog.xero.com blog.xero.com 2015-10-24 06:46

    Security Update and Password Management

    Yesterday we sent an email advising recipients they may need to change their Xero password. This email was originally intended for active users in Australia. However, it was distributed more widely. We apologize for any...

    Duncan Ritchie
    D Duncan Ritchie
    2 min read
    Continuous platform evolution
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    blog.xero.com blog.xero.com 2015-05-13 11:53

    Continuous platform evolution

    In January 2013 we migrated the Xero applications to a new Rackspace data centre upgrading the infrastructure and architecture of our platform. The change we made has significantly improved the cost effectiveness,...

    Duncan Ritchie
    D Duncan Ritchie
    1 min read
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