Tiffany Rowe

5 Tips To Succeed As A Special Ed Teacher A career in special education isn’t for everyone. You probably already knew that a career in education wouldn’t bring you fame, glory or riches. As a special education...

HR fills the cracks of an organization, performing all the small and large tasks that don’t fit anywhere else. When accounting can’t manage it, HR performs payroll; when there isn’t a legal team on-site, HR...

Whether you’re a hiring manager, a trainer, a department head or an entrepreneur, it’s important to stay updated on all the latest trends in learning if you want to get the most out of your team. These days, online...

Why Millennials Are The Future Of eLearning eLearning started with distance education, which has its roots in post-based programs of the 19th century, but even after the invention of the internet, not many students...

It’s never fun having to lay off workers, particularly those who are loyal and have been with the company for a long time. However, there are things you can do to handle the situation more effectively, and to ensure...

Whether you’re a teacher or an administrator, you have the ability to help your school by cultivating leadership skills and becoming a formal or informal leader. While school administrators have the opportunity to...

There are many things which tend to annoy customers in a retail, or related setting, including rude or unavailable support staff, difficulty accessing stores in person, finding information online, prices which don’t...

If you want to improve the customer service experience provided to your clients, there are multiple things you can do, including understanding your target market and their needs and wants better, providing more...

As it turns out, you were made for customer service. You are always optimistic, you love a good challenge, and you collect outstanding reviews like lint in a clothes dryer. However, you’ve enjoyed a high status in...

In the most basic terms, the job of HR is to recruit and retain good employees. In a competitive business world, it takes a lot of effort to do it right. You want to attract the best people and you want to create a...

Already, most of us live in smart houses surrounded by smart devices. While not everyone has the tech to order groceries with a voice command – though the technology certainly exists – everyone does have at least a...

There is little argument anymore that the future of procurement is digital. New technologies, ranging from the Internet of Things to 3D printing to artificial intelligence, are changing the way companies of all sizes...

When it comes to human resources results, one of the key things that needs to be focused on is employee retention. After all, seeing company knowledge walk out the door, and having to spend the time and money on...

One of the key elements of increasing employee engagement and satisfaction in the workplace is giving staff members the opportunity to grow and develop. People need to be continually learning, and see that they have...

While the importance of customer service to the bottom line means that many business owners, managers, and customer support leaders will try to do everything themselves in this area, it can get very tricky trying to fit...

Creating a customer service-oriented culture is a priority for most managers. Happy customers become loyal customers – and loyal customers bring in more customers. The fact is, people are more likely to talk about bad...

While we spend a huge proportion of our weeks at work, reports sadly show time after time that huge numbers of workers across the country aren’t happy in their jobs, and that this dissatisfaction can even lead to...

If you have big goals for your small business this year, it is important to remember that you’re unlikely to hit all (or even many) of them if your team is not up to scratch in all areas, including customer service,...

Technology has been becoming more and more important in every field of work over the last decade. Business owners, in particular, have been significantly affected by this trend and indeed, many entrepreneurs use...

The evidence that becoming a purpose-driven company leads to greater success is hard to deny. Companies that are successful tend to share one common trait: They pursue a specific purpose, in addition to pursuing...

In small, medium, and large businesses, in marketing firms and manufacturing plants, leadership is important. Effective leaders understand how to empower their teams and lead their organisations to greatness, which...