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Azure DevOps Impact due to authentication service outage – 10/11 – Mitigated

Final Update: Thursday, October 11th 2018 14:06 UTC We’ve confirmed that all systems are back to normal as of 13:40 UTC. Our logs show the incident started on 12:10 UTC and that during the 1 hour and 30 minutes that it took to resolve the issue. 7.5% of customers experienced performance degradation and outages across all regions. Sorry for any inconvenience this may have caused. Root Cause: The failure was due to reliability issues...

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Elevated error rates in multiple Azure DevOps regions in the United States – 10/03 – Mitigated

Final Update: Wednesday, October 3rd 2018 19:01 UTC We’ve confirmed that all systems are back to normal as of 18:15 UTC. Our logs show the incident started on 16:50 UTC. Errors for users in multiple US scale units have subsided within the initial 10 minutes of this incident, but a subset of users with organizations hosted in South Central US have experienced issues for an extended period of time. We have all necessary teams within...

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Postmortem – VS Marketplace outage – 4 September 2018

On Tuesday, 4 September 2018, Visual Studio Marketplace suffered an extended outage affecting most of its customers. Marketplace hosts and serves extensions for the Visual Studio IDE, Visual Studio Code, and Azure DevOps. This was the first instance of the Marketplace service going down completely, and we sincerely apologize for the outage. What happened and resultant customer impact Azure resources that Marketplace depends on (largely...