To identify and justify the business need for the knowledge project. Specific objectives are to:

· establish that a business need exists,

· evaluate the cost versus the benefit of undertaking the proposed knowledge project to address the business need,

· have management make an informed decision on whether to proceed with the knowledge project.

Method

Briefly describe the business problem to be solved.

Clearly define a specific set of goals and objectives to be accomplished by the knowledge project.

Identify a set of alternative solutions that would meet the stated goals and objectives.

Identify and justify which of the alternative solutions makes the most business sense.

Recommend a course of action.

Tips and Hints

Be specific about the goals and objectives that the project is expected to accomplish.

Keep it simple.

Avoid going into too much detail with the solution alternatives.

See Also

Checklist for Identifying Goals and Objectives

Cost-Benefit Analysis