When your business starts to grow, one of the first headaches that creeps up is IT. Slow networks, surprise outages, clunky cloud tools—these things can seriously mess with your momentum. Whether you’re a five-person team or a 100-employee operation, having the right IT support provider in your corner can be a game-changer. But how do you even start choosing one?
If you’re not quite sure what you should be looking for in a managed IT provider, or if you’re debating between a few, this guide will help. We’re going to walk you through a few standout IT support companies across the U.S. that specialize in small to midsize businesses (SMBs), highlight what makes them unique, and give you a real sense of what it’s like working with them—without the sales jargon.
Let’s get into it.
MyTek – Scottsdale, AZ
Quick Take: Great for growing SMBs that want strategy and support. Think of them as your outsourced IT department that actually understands your business goals.
The Basics: Based in Scottsdale, Arizona, MyTek has been supporting small to midsize businesses for over 15 years. They’re not just about fixing things when they break—they’re big on long-term IT planning, reducing downtime, and keeping your business secure. If you’ve outgrown a one-man IT shop or are frustrated with slow response times, these guys bring a more proactive, full-service approach to the table.
What They’re Known For: MyTek stands out with their “IT-as-a-Service” model. This means everything—from helpdesk support to cloud management and cybersecurity—is bundled into one consistent monthly plan. For SMBs who want fewer surprises and more predictability, it’s a solid setup. They’re also great for companies that don’t have internal IT staff and need a trusted partner to handle everything tech-related.
Why Choose MyTek: Businesses in Arizona consistently praise MyTek for being responsive, transparent, and forward-thinking. They don’t just fix problems—they help prevent them. If your business is growing, or if you’re just tired of IT being a pain point, MyTek is a top pick worth looking into.
Executech – South Jordan, UT
Quick Take: Ideal if you want a dedicated tech who feels like part of your team. Especially strong for companies that value relationships as much as results.
The Basics: Headquartered in South Jordan, Utah, Executech has been around for over two decades and has built a loyal customer base throughout the western U.S. Their bread and butter is providing onsite and remote IT support tailored to the size and needs of each client.
What They’re Known For: Executech assigns a dedicated technician to every account. That means you’re not explaining your business over and over to different people. They also offer everything from cloud services to IT consulting, and they’re particularly good at making tech accessible and friendly—even for non-techy teams.
Why Choose Executech: Their “people-first” mindset is what really sets them apart. If your business is more relationship-driven or if you’ve had bad experiences with cookie-cutter support, Executech could be the partner you’ve been missing.
Ntiva – McLean, VA
Quick Take: Best for businesses that need top-tier cybersecurity and work in regulated industries like healthcare or finance.
The Basics: Ntiva operates out of McLean, Virginia, and has grown steadily since its founding in 2004. Their client base includes SMBs across the U.S., particularly those who can’t afford to mess around with data security or compliance.
What They’re Known For: Ntiva’s strength is in advanced cybersecurity and compliance support. They understand HIPAA, SOC, PCI, and all the other acronyms that make your head spin—and they help keep your business on the right side of every regulation. They also do cloud solutions and IT strategy for businesses that want to level up their infrastructure.
Why Choose Ntiva: If your company handles sensitive information and you’re worried about being a target (or already have been), Ntiva is a strong contender. Their support is robust, scalable, and deeply knowledgeable—especially when it comes to staying secure.
All Covered – Ramsey, NJ
Quick Take: A great fit for growing SMBs that want an all-in-one provider—especially if you have multiple locations or complex tech needs.
The Basics: All Covered is the IT services branch of Konica Minolta, with its main office in Ramsey, New Jersey. They’ve been in the game for over 20 years and serve clients nationwide. Their experience spans industries like finance, education, healthcare, and more.
What They’re Known For: They offer a pretty wide menu—managed IT, cloud, cybersecurity, voice services, and even print and workflow solutions (thanks to the Konica Minolta tie-in). If your business wants fewer vendors and a more centralized IT approach, All Covered delivers.
Why Choose All Covered: Their scale and capabilities make them a great choice for companies that are either expanding quickly or juggling lots of tech systems. They’re reliable, structured, and have the resources of a larger brand, but still cater to the needs of small and midsize businesses.
Electric – New York, NY
Quick Take: Built for startups and remote-first teams who want fast, chat-based IT support without the hassle.
The Basics: Electric is a newer player, founded in 2016 and based in New York City. Their entire model is designed for today’s hybrid and remote work environments. If you’re not looking for someone to show up at your office and just want things handled fast and virtually, Electric is built for that.
What They’re Known For: Real-time Slack/Teams support, easy onboarding and offboarding, device management, and fast ticket resolution. Their dashboard gives you clear visibility into your tech stack, and their automation tools help save your team a ton of time.
Why Choose Electric: Startups and fast-moving teams love Electric because it’s fast, simple, and tech-savvy. If your business is fully remote or tech-first, this provider fits right in. Just note that if you prefer more personal or local service, they may feel a bit more hands-off.
Final Thoughts: How to Pick the Right One for You
Here’s the thing—there’s no single “best” IT support provider for every business. What matters is finding the one that matches your size, your goals, and your workflow.
- If you’re looking for a hands-on partner that grows with you, MyTek is a great option, especially if you’re based in Arizona.
- Need a go-to tech who feels like part of your team? Executech is worth a look.
- Handling sensitive data or under tight regulations? Ntiva has you covered.
- Want a one-stop shop for all things IT and beyond? All Covered checks the box.
- Remote or hybrid team that runs on Slack? Electric might just be your new favorite vendor.
Whichever way you go, make sure your IT provider isn’t just solving problems—but helping you avoid them. That’s the real difference-maker when your business is ready to scale.