John Spence's Blog

3 min read 2022-06-21 01:07:51

The Future of Leadership

It is a lesson I have learned over and over in nearly 30 years as an executive coach and organizational trainer. “As goes the leadership

2 min read 2022-06-14 00:27:35

My good friend, Deepa Tojan, recently posted on LinkedIn that she received an invitation to give a lecture to the commerce grads at St. Francis

2 min read 2022-06-14 00:27:35

My good friend, Deepa Tojan, recently posted on LinkedIn that she received an invitation to give a lecture to the commerce grads at St. Francis

3 min read 2022-06-06 23:31:24

In my work coaching clients around the world, I am especially focused on how to keep employees motivated and actively engaged in these challenging

5 min read 2022-06-01 04:21:40

After three decades as a business improvement consultant, you’d think I would have gotten used to how poor the communications are in some

3 min read 2022-05-24 23:13:39

The only sustainable competitive differentiator left to many businesses today is creating a culture of continuous innovation and extreme customer

2 min read 2022-05-17 05:06:32

Nothing on the face of the earth is as deadly poisonous to a culture of urgency as bureaucracy. Red tape strangles urgency in a death grip. Multiple

2 min read 2022-05-11 02:46:29

A few years ago, I attended a conference on customer service excellence where I worked with more than two hundred CEOs trying to uncover the

3 min read 2022-05-02 22:58:01

You’ve worked hard to achieve success. You’ve struggled through hard times, you’ve met challenges head on, and you’ve fought the hard

3 min read 2022-05-02 22:58:01

A guest post from Frank Sonnenberg You’ve worked hard to achieve success. You’ve struggled through hard times, you’ve met challenges head

3 min read 2022-04-26 03:47:13

The idea of the Gap is one of the most valuable concepts I teach in my classes. Like most other profound ideas, it is common sense but not common

3 min read 2022-04-20 22:53:04

There is an interesting dichotomy which forms a fundamental aspect of making high-quality decisions in your business. Patience + Speed =

1 min read 2022-04-12 03:58:46

When I was a young CEO, there was a ritual. Every night I would lay awake in bed wondering if they would figure out the next day that I had no idea

2 min read 2022-04-05 01:35:12

Throughout my career, I have had the honor of teaching programs for employees who have been identified as “high potentials.” In companies with

2 min read 2022-03-21 20:41:27

For many years, I’ve been working for an organization that brings together CEOs, presidents, and key employees at non-competitive companies for a