Consumer Centricity and Chatbots - Friends or Enemies
Stating a company is dedicated to serving its customers is commonplace.Paying lipservice to this concept is equally frequent - things like
Stating a company is dedicated to serving its customers is commonplace.Paying lipservice to this concept is equally frequent - things like
“This thing is addressing problems that don’t exist. It’s solutionism at its worst. We are dumbing down machines that are inherently
The paragraph above was written by an AI-powered text generator called neuroflash https://app.neuro-flash.com/home which I told to produce a text
For years, marketing leaders and brands have treated AI equivalent to an enigma. Some businesses succeeded and some failed to apply AI across
For years, marketing leaders and brands have treated AI equivalent to an enigma. Some businesses succeeded and some failed to apply AI across
WARNING. This post contains references to self-harm and suicide. It includes conversations between a human and DialoGPT, with the sole purpose of
Photo by Sigmund on UnsplashSo you’ve seen the announcement – Watson Assistant Extensions is live! Your intelligent chatbot hopes and dreams are
Digital transformation is a state of mind and it’s wrong for retailers to look at it as a just another project because – if they do – they will
Photo by Josh Calabrese on UnsplashWe recently announced that you can connect any external system to Watson Assistant. That may not sound like a big
“What Elon Musk’s Twitter Takeover Could Mean for Advertisers” By Casey Ross, Social Media Strategy Director at FCB Health New York Elon Musk
This is the first of a short series on integrating your assistant in some of the most common use cases we see every day. First up, integrating with
Retail and eCommerce highlights this week include: Eight-warehouse campus in West Hallam, England, to handle all retail and eCommerce orders from UK
Retail and eCommerce highlights this week include: Eight-warehouse campus in West Hallam, England, to handle all retail and eCommerce orders from UK
AI became the go-to word in meeting rooms when teams spoke about innovation since 2020. Recently, AI impact (not only in customer service) has been
The United States has the largest concentration of start-ups anywhere in the world; at present more than 70,000 are looking to make their mark,