client loyalty

2 min read 2022-06-22 23:53:12

The simplest path to loyal clients

How much is a loyal client worth to you? I’m talking about the client who hires you for all their legal work, regularly sends you referrals,

2 min read 2022-06-21 01:29:40

Years ago, I was sitting with a client, looking at her auto insurance policy, and I noticed a few things I thought she should change to improve her

1 min read 2022-06-06 23:25:42

You want to bring in new clients and better clients and have them send you lots of referrals, don’t you? Okay, no brainer. You also want this to

2 min read 2022-06-03 23:43:30

Remember the last time you called a company about your order, your payment, or your account and what it took to get to the right department?

2 min read 2022-05-19 00:40:13

Some lawyers do their best to get to know their clients on a personal level, not just during the pendency of the case or matter, but

2 min read 2022-05-14 00:29:31

Before you do anything to bring in new clients, your next marketing project should be to win back former clients and engage or re-engage prospective

2 min read 2022-05-13 16:04:28

The real estate industry spends way too much money finding new clients. Approximately 20% of all marketing dollars go toward adding new clients, only

1 min read 2022-04-06 01:17:39

It’s only logical. If people don’t trust you, they won’t hire you or return to you or refer you. Or follow your advice. We show them positive

1 min read 2022-03-12 01:25:12

Clients come and go. They pay us for our services and we may never hear from them again, even if they’re thrilled with our work. They may

8 min read 2021-11-30 15:45:01

It is no secret that social media matters when it comes to marketing your real estate brand. No longer just an online medium for networking and

1 min read 2021-10-05 01:36:28

I went to a new optometrist last week. To my surprise and delight, I was treated like a valued patient, not a commodity, as many doctors’ offices

1 min read 2021-08-27 22:01:07

By Andrew Sobel When you meet with a senior executive, there’s one factor that usually determines whether you get a follow up meeting: Have you

2 min read 2021-03-17 01:59:03

What’s the most important thing in your marketing? Trust. Whether it’s with client relations, nurturing prospects, building relationships with

2 min read 2021-03-10 02:59:31

Over their lifetime, a new client is potentially worth a fortune to you. Their repeat business and referrals will certainly be worth many times

3 min read 2021-02-18 03:25:41

Julian English takes a look at the options for those considering outsourcing their laboratory work, whilst reducing the risk. The past year has been