enterprise voice

6 min read 2022-06-03 02:15:11

Location-based routing enables Microsoft India move to Microsoft Teams

Editor’s note: This story has been updated with new details and updated terminology. Location-based routing helped Microsoft overcome the challenge

6 min read 2021-04-13 02:22:11

Location-based routing is helping Microsoft overcome the challenge of finally moving its employees in India from Skype for Business to Microsoft

1 min read 2020-02-13 00:37:46

Entry #7 in the “How it Fits” series is…the PSTN Gateway! Like the Reverse Proxy, a PSTN Gateway isn’t a dedicated Server Role in Skype for

1 min read 2019-06-07 00:42:03

Do you enjoy customizing everything about your desk? Your phone screen, posters, funny desktop gadgets… Why not the same with your software?

1 min read 2019-04-25 00:27:46

3 Ways to Keep Voicemail & Auto Attendant when Upgrading to Skype for Business 2019 Those of us who use voicemail in Skype for Business face a

1 min read 2019-01-25 00:21:30

Our fifth entry in the “How It Fits” series is…the Mediation Server! Mediation is a central element within Skype for Business. It’s arguably

1 min read 2018-11-29 04:25:21

Today I’m reviewing the Yealink SIP-T58A desk phone. Like its little brother (which we reviewed last time), this is a softphone designed for Skype

1 min read 2018-11-01 02:57:29

Time for a new device to review! This time we have a new desk phone: the SIP-T56A from Yealink. Matt at Jenne.com kindly sent me this unit for

1 min read 2018-07-18 23:03:55

Never Miss a Skype for Business Notification Again In early 2016 I wrote a post titled, Making Sure You See Skype for Business Notifications—No

1 min read 2018-06-22 00:14:31

What will enterprises do with their on-prem Skype for Business deployments after 2020? What factors weigh upon those decisions? I asked you…and you

1 min read 2018-05-17 04:57:06

Skype for Business Server has one new version coming. After that, enterprises could get stuck between an economic rock & a financial hard

1 min read 2018-04-11 23:24:04

Our fourth entry in the “How It Fits” series is…the Load Balancer! Load balancers show up in every level of a Skype for Business deployment.

1 min read 2017-12-14 02:30:04

Short post this week. I’m preparing a year-end poll for next week, so make sure to stop by before you head out for the holidays! The Blog Title