The Wrap: Klook and KAYAK expanded partnership, Sabre’s acquisition of Nuvola, Tourism Malaysia-Emirates MOC

THE Wrap is a round-up of news in the travel and technology sector – new partnerships, product launches, aviation industry updates, innovative solutions, and more …

Klook, KAYAK expand partnership, integrate activities inventory

KAYAK’s users have access to Klook’s 500 car rental vendors across 9,000 destinations. (Image credit: Klook)

Travel and leisure e-commerce platform Klook and travel search engine KAYAK have expanded their integration, which enables KAYAK users to access one of the largest inventories of Things-to-Do (TTD) across the Asia Pacific (APAC) region.

Since the integration of Klook’s and KAYAK’s car rental coverage last year the latter’s users have access to 500 vendors across 9,000 destinations, one of the largest inventories in the region.

“We’re excited to be expanding our integration with Klook, which will enable KAYAK users to have greater access to an extended variety of attractions and experiences,” said Elia San Martin, vice president and general manager of APAC at KAYAK.

“As travel continues to rebound in the APAC region we are helping travellers access more travel options than ever before.”

Marcus Yong, Klook’s vice president, global marketing, said the enhanced API-connectivity between the two companies enables the post-pandemic traveller to have seamless access to the best things-to-do and car rentals globally.

“Borders in APAC are gradually opening up as measures ease. This is an opportune time for us to be at the forefront of travel recovery in the region and build on that momentum with KAYAK, especially as it brings more travellers over from the US and Europe to experience joy in Asia.”

Both companies may look to explore a series of co-marketing initiatives showcasing great travel deals and opportunities for users in APAC.

Sabre buys Nuvola to enhance hotel retailing

Sabre’s acquisition of Nuvola will help the company advance its hospitality retailing and merchandising strategy. (Image credit: oatawa/Getty Images)

Sabre has acquired hotel service optimisation and guest engagement software company Nuvola to advance its hospitality retailing and merchandising strategy.

The transaction includes Nuvola technology and guest enablement software, as well as the integration of Nuvola employees to Sabre.

Terms of the agreement were not disclosed.

Sabre said Nuvola capabilities would help address the on-property fulfilment challenges that are created when hoteliers offer an expanded variety of ancillaries and attributes. Solving this need would empower hoteliers to broaden their offerings through Sabre’s solutions.

“Our vision for the future of hospitality retailing goes beyond the industry’s current focus on selling the room along with a limited set of ancillaries,” said Scott Wilson, president of Sabre Hospitality Solutions.

“Hoteliers today need new retailing strategies and solutions to help them deliver memorable, meaningful experiences for guests. Leveraging Nuvola’s capabilities will help us deliver the ‘last mile’ in the retailing process, enabling our customers to create and, most importantly, fulfil differentiated guest experiences.”

Miami-based Nuvola equips hotels with cloud-based solutions including task management capabilities, guest messaging and concierge services and advanced housekeeping management solutions.

“Together, we will be able to deliver increased benefit to hoteliers – not just in the operations space but in retailing as well,” said Juan Carlos Abello, founder and CEO of Nuvola.

“The current standalone Nuvola offerings will continue to enhance on-property efficiencies for hoteliers. More importantly, integrating Nuvola capabilities into Sabre’s existing retailing and property management solutions will unlock new opportunities for hoteliers to deliver a differentiated, seamless guest experience.”

Tourism Malaysia inks MOC with Emirates to increase air connectivity

More flights and to more Malaysian cities from Emirates in its MOC with Tourism Malaysia (Image credit: Emirates)

Tourism Malaysia has signed a Memorandum of Collaboration (MOC) with Emirates to boost air connectivity to Malaysia as part of the country’s recovery efforts.

The deal, sealed at the Arabian Travel Market 2022 in Dubai (May 9-12), will see the United Arab Emirates flag carrier increase flights and flight capacity to Malaysia from major destinations beyond Dubai and across the globe.

The collaboration will also explore initiatives that will drive inbound tourism to Malaysia, and offers Emirates more opportunities to serve the market. Joint activities to drive the tourism recovery will include familiarisation trips, workshops, seminars, digital campaigns and in-flight marketing campaigns.

Emirates is also xpected to expand to other Malaysian cities, as well as promote some of the country’s latest attractions and destinations for shopping, family fun, eco-adventure, honeymoon and luxury holidays.

Nancy Shukri, Minister of Tourism, Arts and Culture said the cooperation would not only boost to the tourism industry and strengthen economic ties between Malaysia and the UAE.

“This collaboration also aims to attract potential tourists from other markets such as Europe, America, and Africa via Emirates’ network and services,” she added.

• Featured image credit: Klook


The Wrap: Klook and KAYAK expanded partnership, Sabre’s acquisition of Nuvola, Tourism Malaysia-Emirates MOC