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Companies are rushing to use AI, but few see a payoff

A study finds that only 11 percent of firms that have deployed artificial intelligence are reaping a “sizable” return on their investments. AT SOME DHL shipping centers, artificial intelligence now helps employees make sure pallets will load safely into cargo planes. A computer vision system captures each pallet, and an algorithm judges whether it can be stacked with other pallets or may be too awkward to fit on the next...