






From the Data and AI Expert Labs: Break open your processes
Today, I want to reinforce that you shouldn’t rely on a compelling incident. You don’t need to wait until a system breaks to make it better. A great example is the Interactive Voice Response systems (IVR) that are pretty standard in customer service. We’ve all interacted with them. They’re slow, they’re dumb, and we’ve been stuck with them for years. IVR is one of the few technologies its users actively seek to circumvent....





How Raddish Cut Reporting Time by 80% & Makes Better, Data-Driven Decisions Using Databox
Between selling across multiple platforms and advertising across search and social media, ecommerce and subscription companies generate a lot of data. That’s data they can use to improve the business—but only if...



How Chaitra Radhakrishna Built a 6-Figure Customer Pipeline from Scratch Using Partnerships
Imagine starting your business from scratch. Zero leads. Zero clients. Zero momentum. After Chaitra Radhakrishna had 18 months of maternity leave from her design studio business last year, that’s the situation she...



