

Twilio and Coconut Software: A strategic partnership to help meet your credit union’s needs
Coconut Software was founded in 2007 by Katherine Regnier. Coconut brings a deep and focused expertise in the financial services space across channels to help improve the member and client experience with financial...


Heap Delivers Superior Customer Experiences and Drives Revenue with Snowflake Marketplace
SaaS providers enable business teams to work more efficiently and gain insights more quickly, driving value for their businesses. SaaS solutions can bring significant value to their organizations and adoption is...






Are Hotels Ready for Generation Novel? How the rise of Generation-Novel or Gen-N could transform the future of guest service
Are Hotels Ready for Generation Novel? — Source: LodgIQ Via David Millili, CEO at LodgIQ, HospitalityNet What defines world-class guest service? Is it personalized offers or a value-driven loyalty program? Is it a...

Salesforce Commerce Cloud Innovations: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis
Brands are in a position where they must exceed customer expectations even if the customer wasn’t expecting it. No brand is safe from the need to stay one step ahead of its customers – just think of Blockbuster and...



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