marli.us marli.us

Live from HXD: You are the Future of Health Equity

You are the Future of Health Equity, by Daniel Burje Chonde What are the problems facing DEI groups? Competiting priorities Limited resourcesThe people doing the work often lack the tech/business/design skills Equality vs equity Equality is giving the same thing to everyone. Equity is giving different things to different people based on their needs. In Boston, the Hispanic and Latine population lives in the area with overcrowded...

marli.us marli.us

Live from HXD: Digital Charisma

Digital Charisma, by Ravi Komatireddy Preventive diseases are treatable, reversible – heart disease, stroke, obesity, diabetes. Neuroplasticity is one of the great attributes of being human. Humans adapt. Behavior change is not that hard. All you have to do is hire a personal trainer! …if you have a billion dollars. It’s not that we don’t know how to improve health behaviors. It’s just hard to scale. The superhero problem:...

marli.us marli.us

How to Write for NBUs with Low Literacy and High Stress

By 2025 we’re expected to have a billion new internet users. Many of these NBUs (Next Billion Users) will have low literacy. What will this mean for UX writers and content strategists? How can we best communicate with NBUs with low literacy? Why will NBUs have low literacy? The last billion users of the internet were a mix of adults in developed countries, and children. They learned to use the internet on desktops, laptops, iPads,...

marli.us marli.us

Books I Read in 2020

Back at the end of 2019 I thought to myself “I’ve read a lot of difficult, complex books. In 2020 I just want to read fun books!” Then March happened. I actually couldn’t read at all for a few weeks, and when I started reading again I could barely focus on Star Wars books, let alone anything more serious. Thank goodness I had already planned to read only fun books. I also did a fair amount of rereading favorite books, from The...

marli.us marli.us

Are Robots Sexist? No, Humans Are.

In 2019 the UN released a report showing gender bias in AI. 71% more targeted awful things said to female assistants than not. In other words, the robots were sexist. But are robots really sexist? Of course not. Robots are products, and they do what their builders (consciously or unconsciously) tell them to do. Why are robots sexist? So, why are robots sexist? It’s not because people tell them to be directly. But, to quote the UN...

marli.us marli.us

Sensitivity Editing in UX Writing

In a recent webinar I learned how sensitivity editors review fiction books. I found myself wondering: as part of inclusive UX, how might we incorporate cultural sensitivity editing? Inclusivity is a broad term. It means making sure that a device or content or system works for everyone. Specifically, people who are often excluded or marginalized. For example, accessibility is an important part of inclusivity because people with...