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will.i.am is enthralling, sharp, and, yes, he has technical smarts and a view on the future. At a recent Atlassian ITSM event, at the O2 in London, The Black-Eyed Peas performer had some interesting things to say to Atlassian’s Dom Price about his philanthropy, and what he has learned about teamwork. More than this, he painted a picture about how his musical experiences fed his understanding of tech and how the whole thing came full...

We all know the adage — “Bad workers blame their tools.” But here’s five reasons why the software tools involved in DevOps in general, and the CI/CD pipeline in particular, have become part of the problem rather than the solution.  1. They take too long to deploy This, it must be said, is a massive irony. When software development started down the agile path in the last millennium, it was to break with waterfall models –...

We’ve spoken to over 800 vendors over the past year so that we can get input into our Radar reports, our evaluations of the industry, and the market categories we cover. There is no cost to participate in a Radar report, however it, does take time and effort to brief our analysts, respond to questionnaires, and fact check our materials. So, the valid question is, “what’s in it for me?”  Some benefits for...

GitOps is great, isn’t it? What’s that, I hear you ask. Simply put, in these days, where all infrastructure can be virtualized, GitOps is about managing information about what that needs to look like (written as a text file), alongside the application that’s going to run on it. Hold onto that word ‘managing’.  The concept of infrastructure-as-code managed in the same way as software code may be simple, but its consequences...

In a previous article, I said how important it was for mid-market organizations to spend on security – “The more you spend, the harder you’re going to be able to penetrate, even if the target is ultimately larger.” For ransomware gangs for example, ROI is key – they’re asking, how do I get the most return for the least investment? They found that certain segments, like manufacturing, have a higher return than average, so...

Email has been around for a while, and I really do mean a while: it was first conceived back in 1971, by US Defense Advanced Research Projects Agency (DARPA) programmer Ray Tomlinson. Whilst electronic mail services existed in the 1980s, the internet boom of the 90s really added rocket fuel to the solution, delivering 400 million email users by the end of the decade.  An impressive global communication system that united users with...

I was lucky enough to sit down with Appian’s healthcare industry lead, Fritz Haimberger. Fritz is someone who practices what he preaches — outside of his day job, he still spare-times as a medic and a firefighter in his hometown of Franklin, Tennessee (just outside Nashville). I’ve been lucky enough to work with various healthcare clients over the years, from hospitals to pharmaceutical firms and equipment manufacturers; I’ve...

Inspired by Harley Manning’s excellent advice on vendor briefings for evaluations, I thought I would document some of my recent experiences. Let’s be realistic: GigaOm is not the gorilla in the analyst market. Plus, we have some curious differences from other analyst firms — not least that we major in practitioner-led evaluation, bringing in an expert rather than (as Chris Mellor points out) “a team of consultants”. Nothing...