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Discovering the hypocrisy gap in reliability the hard way

I like the model of having a weekly meeting, preferably Friday morning, where the company sits down and talks about what broke recently. You might call it "SEV Review" or "Incident Management Review" or something else of the sort. It's "the best meeting of the week", as someone else once put it. Such a meeting only really works if it's attended by the right people. What do I mean by that? Well,...

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Baking those potatoes with microservices and vendors

There's this notion of hot or cold potato routing that I picked up while learning about how the Internet backbones work. Let's say you have two large backbone providers and they interconnect in multiple places. Then, there's someone who opens a connection from one side of the country to the other that involves both networks. What happens next? Magic. It has to do with how long the packets travel on the source network before being...

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Your nines are not my nines

I've had some occasions of late to peer through the looking glass into a world that I hadn't seen much of previously. Specifically, I'm talking about the world of so-called "cloud" stuff, where you basically pay someone else to build and run stuff for you, instead of doing it yourself. I'll skip the analysis of build vs. buy and just jump straight to the point where you've chosen "buy". Then you've had a whole...