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Setting Expectations In A Low Barrier World

By Tibor Shanto I used to work with a fellow who insisted that I could reduce my frustration levels by reducing expectation.  If I could accept to expect much less from people like him, I could avoid the disappointment of missed expectations.  Probably true but there must be a more practical way to avoid disappointment.  Here is a radical thought, people setting expectation should live up to them or learn to set more realistic or...

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A Lack Of Transformational Leadership

By Tibor Shanto “We are living in interesting times, with multiple transformations triggers all present at the same time, all equally intense,” said Robert T. Vanderwerf, Transformation Strategy Leader, KPMG LLP., “When four or five significant drivers are changing at the same time, the business environment becomes highly complex.” I know, you’re thinking, another voice in the chorus of COVID insta-experts offering sage, yet...

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Urgency May Just Accelerate Unwanted Outcomes

By Tibor Shanto Urgency is always a battle cry at sales meetings, one on one or the team. As though creating urgency was like adding volume, “turn it up, let them hear you mean business.” While there is no escaping the logic and allure of leveraging urgency, trying to create it fraught with risk for sellers. Careful what you wish for, creating the wrong sense of urgency may just accelerate unwanted outcomes, like losses. Wrong...