user experience

In the “Back to basics” series, I would like to rediscover the content of the textbooks I read at the beginning of my industrial design studies. I am a supporter of wise (prudent) use of the achievements of the...

Design sprints are a modern approach to software development that offer a structured, time-boxed process for tackling complex problems and bringing new products to market quickly. At their core, design sprints are a...

How the rise of artificial intelligence makes UX designers more crucial than everPhoto by Andy Kelly on UnsplashIn the age of technology, many people fear that the rise of artificial intelligence and machine learning...

The way you make me feel — how to set up in-app feedbackThe success and longevity of an application depend on positive user acceptance. In order to integrate the users’ problems, needs, and expectations, it is...

Ancient Chinese philosophy and modern UX design — being in a “flow” state of mind as an individual and as a user.When one uses a product naturally, without thinking about it, they can be considered in...

By Matthew WilliamsOur first team offsite in 3 years | By Nikki Maller | CC BY-SA 4.0With a design team of 26 people spread out through 5 continents, 14 countries, and 9 time zones, finding ways to make remote work...

By Kieran McCann & Bárbara MartínezWhen I first started working at the Wikimedia Foundation, I was surprised to discover that although our projects used some basic layouts, there was no underlying layout grid...

By Aishwarya VardhanaMy product team, Trust and Safety Tools, has been tasked with building a system for people to safely report harassment on Wikipedia.1 As a woman my instinct was to first ask, how does harassment...

Air Malta is a real mess, but let’s face it: if you live in Malta, for some destinations, you don’t really have any choice but to fly with them. In this article, I’m not going to talk about Air Malta’s...

Photo by Fer Troulik on UnsplashThere are numerous actions that individuals in regular jobs can take to address climate change. Some straightforward steps include reducing energy consumption by turning off lights and...

Summary: Currently, audience description artifacts are often used to increase empathy and provide information about users. However, they can be much more than passive dust-collectors if we begin to use them as a...

What do market research, data science, user experience, and customer experience all have in common? When insight experts are asked this question, they are undoubtedly able to come up with any number of commonalities...

As digital and product transformations become more common, more Information Technology (IT) departments view their software assets as products that deserve ongoing investment and attention from a consistent, dedicated...

ONLINE COURSESWas the effort worth the benefit—and what can you learn from this arduous journey?Photo by Josefa nDiaz on UnsplashHow it All BeganI came up with an idea, built an online course, struggled to market...

Modern startups and design philosophyPhoto by American Heritage Chocolate on UnsplashI’ve always found the metaphor of the icing on the cake to be backward. For me, I eat cake for the icing. To add it as an optional...

Register for this course designed by researchers at the MIT AgeLab!We are going to simulate the physical effects of aging to truly step in the shoes of the elderly!!!Are you going to be at the ACM CHI 2023 and have a...

Design for Sustainability is an approach to design that focuses on creating products, services, and systems that are environmentally, socially, and economically sustainable throughout their lifecycle.With our today’s...

Get ready for a wild ride as we take mundane items and give them a spicy makeover in this series!Made with Canva and FigmaEvery day, I notice numerous issues with everyday objects — gates, bottles, railings,...