Salary: Competitive
Address: Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa-VT See map
Posted: 05-05-2021
Expired: 04-06-2021

Job Description

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to tier 2 support, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other IT team;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.
  • Ensuring compliance with health and safety legislation
  • Perform daily checklist and report to relevant IT team/vendors if there is any issue
  • Any other duties consistent with the job as directed by management

Job Requirement

  • Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
  • Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
  • Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
  • Sound English communication skills in written and oral forms.

Preferable Qualifications:

  • Previous working experience in Hospitality Industry
  • Certification on Microsoft Professional Courses and other IT Certifications
  • Experience in the use of network monitoring tools, remote desktop tools
  • Excellent leadership skills and teamwork skills
  • Results oriented, high energy, self-motivated
  • Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
  • Sound English communication skills in written and oral forms

More Information

  • Working time: Permanent

Công Ty TNHH Dự Án Hồ Tràm

Located only 2.5 hour drive from Ho Chi Minh City, The Grand Ho Tram Strip’s first luxury integrated resort is drenched in tropical sunshine and bordered by the untouched beaches fringing the East Sea. Combining elegant and gracious services with entertainment that pushes the limits, our resort is the perfect mix of exciting day life and exhilarating nightlife. The first phase of the integrated resort includes:

• 541 luxury rooms (55 suites)

• 13 restaurants and bars, including a nightclub and a cigar bar

• Convention center and meeting rooms totaling 2,200 square meters

• 18-hole golf course designed by Greg Norman, opening in January 2014

• High-end retail shopping area (2014)

• Full service spa (2014)

• 3 pools overlooking the beach with beach cabanas and pool bar

• Kids and Teens Centers The second phase, which was started in October 2012, will incorporate a new tower containing 559 additional guest rooms.

When complete, the resort will comprise 1,100 five star hotel rooms, including suites and villas

Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa-VT

thegrandhotram.com

Contact person: Recruitment Team