Recent research has revealed five basic psychological factors that lead to misinformation going viral. These five factors are as follows:
1. Negativity BiasNegative information gets a lot more attention than positive information due to an evolutionary bias. This was necessary for survival. Information that suggested a nearby predator was essential to self preservation, and positive information just didn’t have the same survival benefits. This means that negative news is often seen as more reliable and trustworthy, and more people will talk about it than positive developments.
2. Social Risk AmplificationEvery time information is shared in social media it becomes simplified and sensationalized to a certain degree. Once it has been passed around enough times it might be completely devoid of factual information and most of the emphasis would be placed on sensational notions of danger or existential threats. Due to a bias towards negative information, most of the information spread is of a negative nature which gets amplified as the gossip chain grows.
3. Dread RisksDread risks are unpredictable events of a life changing or disastrous nature, and the presence of a dread risk such as the coronavirus pandemic further exacerbates social risk amplification. A study in 2018 monitored the passing of information along a chain of 8 people, and each time the message was passed on its negative aspects highlighted dread risks and the information became increasingly less factual.
4. Fear and Improper Processing of InformationScrolling through social media leads to most people only skimming headlines or getting a surface level understanding of what is being discussed before moving onto the next thing rather than attempting to gain a deeper understanding of the matter at hand. This is referred to as shallow processing, and it leads to a climate of fear which further leads to people choosing to believe the apocalyptic headlines they see due to the previously mentioned factors.
5. Frustration Surrounding the Scientific MethodUnderstanding anything that has never been observed before is a messy process. The scientific method requires a great deal of research, and since this is a strain of coronavirus that has never been seen before the information that experts can provide is limited at best. Furthermore as experts learn more and more about the virus a lot of information previously considered factual can be retracted. This leads to people unfamiliar with how necessary such stringent measures are to become frustrated with the scientific method and take its slow pace and frequent changes to be a sign that it is not all that reliable.
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